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CATALOGRACK FOR SALES ASSOCIATES
The service’s primary purpose is to serve retail outlets, counter-sales efforts, WD order-takers, and direct marketers… the industry’s primary sellers serving the consumer market. With its easy to use parts look-up process, CatalogRack leads the salesperson through a series of easy-to-answer questions, to just the right product that meets the consumer’s needs.
CatalogRack quickly turns new employees into instant experts on thousands of products. No more trying to remember who makes a certain product, no more missing sales for the newest vehicle models, and no more looking through stacks of catalogs to find a part that fits an application.
Every subscriber to CatalogRack can customize his electronic catalog rack to carry the brands he sells. Then favorite WD sources can be selected that allow the salesperson to instantly check the WD’s and manufacturer’s inventory status for any product. And, customized pricing can be set up for every product, complete with desired profit margins.
It’s More Than A Catalog - The  Factor
CatalogRack.com goes well beyond what any paper catalog could ever hope to deliver. That’s because, not only can you find ALL the brands you need in one location, but the service is enhanced with photos, warranties, installation instructions, WD StockChek features, daily updates and more!
Take a look at just some of the special features that are included in the CatalogRack services:
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Easy to Use – Leads the salesperson, through a series of easy-to-answer questions, to just the right product that meets the customer’s needs. Turns new employees into instant experts on thousands of products.
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Look Up Parts Quickly – Want all the parts available for a specific vehicle? That’s just one of the many ways you can look up parts. Look up any part by product, brand, part number or by vehicle type.
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Look up “UNIVERSAL” Parts, which make up nearly 40% of the Performance and Accessory industry’s products, using the Product Characteristics Look Up option that allows you to specify the product’s characteristics such as size, shape, performance, materials, features etc.
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Quote UPS Costs – Weights, and UPS Classifications are displayed to facilitate immediate Special Order Item ordering.
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Photos, Warranties, Installation Instructions – and more! When was the last time you found these in a paper catalog? They all lead to satisfied customers and fewer returns.
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Boost Sales Ticket Totals – Increase per-ticket sales by selling Related Parts, Recommended Parts and Required Parts. These appear automatically when you look up a part. Increase sales and customer satisfaction.
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Connect with Your WD Sources & Eliminate Stock Check Calls – The StockChekSM feature shows both WD and manufacturer inventory status by part number and eliminates hundreds of phone calls. Close special order sales nights & weekends, when your WDs and factories are closed.
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Customize Retail Selling Prices – Set your prices by brand, by product category or by specific part number and set your own profit margins.
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Customize Brand and Supplier Rankings – CatalogRack.com’s “Rank Catalogs” feature lets you customize the order in which your product brands are displayed, so salespeople can offer the most profitable brands first. “Rank Suppliers” allows management control over which supplier gets the first call, so you always make the most profit.
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Electronic Ordering – One click and your special orders are printed as a “pick ticket” at your selected supplier’s warehouse. Immediately you get an e-mail confirmation for your accounting system.
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Updated Every Day – 7 days a week, hundreds of updates and new items are added, arming you with the most up-to-date information, newest parts and latest applications.
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Customize the Look – Add your company’s store logo to the screen, so your company looks professional in the eyes of your customers.
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Suggestions, Feedback & Support – If an important brand is missing, you can request that company’s “electronic catalog”, and we will contact them on your behalf. Have suggestions for service improvements or just need support? Easy menu buttons connect you to our service staff for quick responses.
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